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Preferred Timeshare Resales BBB Business Review

Meet our Team

Frances Chestnut
Licensed Real Estate Agent - Timeshare Resale Specialist

My ‘wheelhouse’ of specialty includes Marriott, Vistana, Hyatt, Hilton, and some Mexico timeshares on the resale market. Whether you’re a buyer or seller, lean on my expertise to navigate your timeshare transaction.

You can count on me for an honest, professional, and safe experience throughout the transaction process.

760.760.1111, ext. 23 

Michael Mitchell, JD

Professionally, I am a California real estate broker with over 15 years of experience as an entrepreneur, giving clients that personal first-class customer service resulting in many millions of dollars of residential sales annually. My transition to timeshare resales was born both out of being a timeshare owner and my passion for real estate. The natural progression to timeshare resales is a result of finding what you love to do. When you love the work you do, it doesn’t feel like work at all!

760.760.1111, ext. 29

California Broker ID: 01464842

Gena Grossman
Licensed Real Estate Agent - Timeshare Resale Specialist
I’ve been working in the timeshare industry for over 12 years. I started in the industry with timeshare resales at a Palm Springs resort. I was later offered a position as Director of Operations for a new sales development. Though I learned a lot working in new sales, I chose to go back to resales with Preferred Timeshare Resales which I find to be  more rewarding, as I'm offering Buyers and Sellers alike, a safe and professional environment to complete their timeshare transactions.
Call Today 760-760-1111, ext. 25
Christine Mason
Licensed Real Estate Agent - Timeshare Resale Specialist
I have been working with Preferred Timeshare Resales for the past 8 years and have known my Broker, Karen Phelan, for over 30 years! I grew up in West Point California in The Gold Rush country. As a child, I enjoyed panning for gold, swimming in rivers and lakes, fishing, nature and the easy going country life. Right after high school I moved to Lake Tahoe, California and started in the timeshare industry. I have been in the timeshare industry since 1981 - over 38 years of timeshare experience for you!
760-760-1111, ext. 24
Laura Posselt
Licensed Real Estate Agent - Timeshare Resale Specialist
Our office is not a high-pressure sales environment - In our no-pressure environment, it helps me to get to know my clients, so I can help them better.  A successful transaction requires listening to my client's needs, and there is nothing more gratifying to me than a happy client!

Being a timeshare owner myself, I give my clients the insight they need to make intelligent choices. I look forward to helping you with creating luxury, affordable timeshare vacations for you and your loved ones.

760-760-1111, ext. 26

True Stories

"After owning a Marriott timeshare for 15+ years we became tired of escalating maintenance fees and reduced availability of desired holiday locations and we decided to sell.Initial contact with the many "brokers" who claim to offer deals which will secure an exit but at a significant cost. We then became aware of the services of Preferred Timeshare Resales ( PTR ) . Our property was put on the market and within 3 months it was sold at no net cost to me ( other than the loss of the initial investment ).The communications with PTR were excellent , all documentation was handled professionally and they succeeded in getting a good deal for our family."
Peter G.
"Preferred Timeshare provided me with fast and efficient service. These folks are professional and deliver what they promise. I recommend them."
Jim S.
North Carolina
"Preferred Timeshare Sales staff was knowledgeable, professional and easy to work with. They afforded me the best opportunity to sell my timeshare in a timely manner at a price that was much higher than any other company that I had interviewed. All-in-all, a GREAT experience!"
Daniel P.
"From our recent experience Preferred Timeshare Resales really do strive to do their very best in selling timeshares. We can recommend them to everyone wanting to get out of owning a timeshare."
John W.
"Preferred Timeshare Resales was very professional in its service. It performed its fiduciary duty by bringing me the best offer for my timeshare. I wish I had heard of them earlier when I had to sell my other timeshare."
Genaro M.
BBB Accredited Business: A+ Rating