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Preferred Timeshare Resales BBB Business Review

Meet our Team

Frances Chestnut
Licensed Real Estate Agent - Timeshare Resale Specialist

My ‘wheelhouse’ of specialty includes Marriott, Vistana, Hyatt, Hilton, and some Mexico timeshares on the resale market. Whether you’re a buyer or seller, lean on my expertise to navigate your timeshare transaction.

You can count on me for an honest, professional, and safe experience throughout the transaction process.

760.760.1111, ext. 23 

Michael Mitchell, JD
Broker/Owner

Professionally, I am a California real estate broker with over 15 years of experience as an entrepreneur, giving clients that personal first-class customer service resulting in many millions of dollars of residential sales annually. My transition to timeshare resales was born both out of being a timeshare owner and my passion for real estate. The natural progression to timeshare resales is a result of finding what you love to do. When you love the work you do, it doesn’t feel like work at all!

760.760.1111, ext. 29

California Broker ID: 01464842

Gena Grossman
Licensed Real Estate Agent - Timeshare Resale Specialist
I’ve been working in the timeshare industry for over 12 years. I started in the industry with timeshare resales at a Palm Springs resort. I was later offered a position as Director of Operations for a new sales development. Though I learned a lot working in new sales, I chose to go back to resales with Preferred Timeshare Resales which I find to be  more rewarding, as I'm offering Buyers and Sellers alike, a safe and professional environment to complete their timeshare transactions.
Call Today 760-760-1111, ext. 25
Christine Mason
Licensed Real Estate Agent - Timeshare Resale Specialist
I have been working with Preferred Timeshare Resales for the past 8 years and have known my Broker, Karen Phelan, for over 30 years! I grew up in West Point California in The Gold Rush country. As a child, I enjoyed panning for gold, swimming in rivers and lakes, fishing, nature and the easy going country life. Right after high school I moved to Lake Tahoe, California and started in the timeshare industry. I have been in the timeshare industry since 1981 - over 38 years of timeshare experience for you!
760-760-1111, ext. 24
Laura Posselt
Licensed Real Estate Agent - Timeshare Resale Specialist
Our office is not a high-pressure sales environment - In our no-pressure environment, it helps me to get to know my clients, so I can help them better.  A successful transaction requires listening to my client's needs, and there is nothing more gratifying to me than a happy client!

Being a timeshare owner myself, I give my clients the insight they need to make intelligent choices. I look forward to helping you with creating luxury, affordable timeshare vacations for you and your loved ones.

760-760-1111, ext. 26

True Stories

"My husband and I sold our Marriott timeshare through Preferred Timeshare Resale. We spoke with an agent initially and she gave us very good information in regards to what we could expect. The info she gave us was very honest and useful in preparing us for the sale. We were contacted several months later by another agent, when she had an offer for our timeshare. Both agents were very professional and reliable. There were no upfront costs and all fees came out of the proceeds from the sale. The agents kept us informed as the sale progressed and we were very happy with the entire experience. I highly recommend Preferred Timeshare Resale for selling your timeshare."
Cheryl S.
Connecticut
"Great Company to work with. Highly recommended."
Sam M.
Washington
"Preferred Timeshare Resales was very professional in its service. It performed its fiduciary duty by bringing me the best offer for my timeshare. I wish I had heard of them earlier when I had to sell my other timeshare."
Genaro M.
California
"We had a very good experience with Preferred Timeshare Resales. We decided that our timeshare was no longer appropriate for us and had researched various options for getting rid of it. Preferred offered the best option by far. Working with Preferred was easy and the search for a buyer progressed well in an orderly and timely fashion. It is great to be rid of the timeshare obligation."
Bruce B.
Illinois
"Terrific company a pleasure to work with!"
Les C.
California
BBB Accredited Business: A+ Rating